Skills & Competencies
Technical expertise and leadership capabilities that drive business impact
Core Competencies
- Backend and distributed systems built for resilience, scalability, and cost efficiency
- Large-scale migrations (identity, email, payments) delivered with zero downtime and cross-team coordination
- API integrations and event-driven messaging enabling connectivity across products and organizations
- Security and compliance (MFA, payments, SOC2, GDPR) embedded into architecture and delivery
- Technical leadership through team building, mentoring, and aligning engineering with business KPIs
Technical Skills
Backend & Systems
- Distributed Systems
- Event-Driven Architecture
- Message Queues (RabbitMQ, SQS)
- API Design & Integration
- ETL Pipelines
- Microservices
- Async Processing
- Webhooks & Event Streaming
Built event-driven ETL frameworks with async queues and webhooks for enterprise integrations at scale.
Security & Compliance
- Identity & Access Management (IAM)
- Multi-Factor Authentication (MFA)
- PKI & Certificate Management
- DKIM/SPF/DMARC
- Device Verification
- Fraud Prevention
- SOC 2 Type I & II
- GDPR Compliance
- eIDAS/ETSI Standards
Cloud & Infrastructure
- AWS (SES, SQS, S3, Lambda, EC2)
- Cloud Architecture
- Zero-Downtime Migrations
- Cost Optimization
- Infrastructure as Code
- Monitoring & Alerting
- Vendor Evaluation & Selection
Executed zero-downtime email migration with AWS SES, SQS, and automated rollback mechanisms.
Integrations & Third-Party Services
- Active Directory & ADFS
- Azure AD
- Okta
- GSuite
- SAP
- Zoho (CRM, Subscriptions)
- Payment Gateways (Stripe, PayPal)
- Email Providers (SendGrid, Mailgun, AWS SES)
- SMS Providers (Twilio, Plivo, Vonage)
Integrated 20+ enterprise systems including AD, Azure AD, Okta, SAP, and Zoho through modular ETL framework.
Data & Analytics
- Business Intelligence Dashboards
- KPI Definition & Tracking
- MRR & Churn Analysis
- Custom Monitoring Systems
- Data-Driven Decision Making
- Revenue Analytics
Built real-time MRR and churn dashboards combining SQL and event-stream data for executive visibility.
Leadership & Management
- Team Building & Hiring
- Mentoring & Coaching
- Cross-Functional Collaboration
- Technical Leadership
- Process Design & Improvement
- Risk Management
- Stakeholder Communication
- Async RFCs & ADRs
- Agile & Scrum Methodologies
Built and grew the Integration Team from scratch at TimeTac, hired and mentored engineers, and developed successors for leadership continuity.
Product & Business
- Product Strategy Alignment
- Requirements Engineering
- Pre-Sales & Post-Sales Support
- Enterprise Sales Enablement
- Feature Prioritization
- Go-to-Market Collaboration
- Customer Success Partnership
Enabled enterprise sales through pre-sales and post-sales integration support and shipped enterprise features driving premium adoption.